Need your purchase quickly or sending to a new location? Our easy to use delivery guide will help you choose the best option to get your new purchase fast!
Third Party Partners products are subject to the same great Shipping and Delivery services as our other Noni B Online items, there are just a few details to note;
You will still receive Free delivery when you spend $150 online and delivery within Australia for purchases under $150 will attract a $12.95 flat fee.
Third Party Partners products will be shipped separately. If you have purchased a mix of Third Party Partners and Millers items, you will receive 2 or more parcels (at no extra charge of course).
Third Party Partners orders over AUD$1,000 may incur customs charges and duties charged by the AU Customs Service once the parcel reaches its destination port and must be paid by the recipient directly to the AU Customs Service or its authorized service provider.
Delivery may take longer in remote or rural areas, during promotion and sale periods or due to natural events.
Your parcel will be delivered generally within 7-10 business days from dispatch (excluding weekends and public holidays) from the day you have placed your order. Delivery may take longer in remote or rural areas, during promotion and sale periods or due to natural events.
|Indicative delivery timeframes
|Delivery direct to you
(orders under $150)
|Delivery direct to you
(orders over $150)
(once order is dispatched)
|Delivery provided by
|Metro Australian delivery
|Generally 5-7 business days from dispatch date
|Regional Australian delivery
|Generally 7-10 business days from dispatch date
|New Zealand delivery
|Generally 7-20 business days
Please take note that during this promotional period, delivery times may be a little longer than what we initially estimated. We truly appreciate your patience and understanding during this high demand period.
AUSTRALIAN DELIVERY OPTIONS
At the checkout you have three delivery options:
1. Standard delivery
Your order will be delivered to your nominated address and a signature will be required (if you are not home a calling card will be left advising which post office to collect your parcel from)
authority to leave
If you are not home your parcel will be left at your front door with no signature required (Katies cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier)
2. Parcel Point
Enjoy no-fuss parcel pick up and returns with ParcelPoint, an affordable, trackable service that is available at hundreds of local stores. ParcelPoint services are open 7 days a week and are open late for your convenience. You can also make a return with ParcelPoint.
You will be notified via Email and/or text message (SMS) when your items are ready for collection, please make sure to bring photo ID when collecting your parcel.
3. Click And Collect
Click & Collect is a fast and convenient service which allows you to select and order goods online and collect from our stores. If your items aren't available at your local store, we'll ship them to your home at no extra cost.
TRACK YOUR ORDER
FREE SHIPPING WHEN YOU SPEND $150 OR MORE
The second best thing about filling that online shopping bag – besides all the gorgeous clothes, of course – is knowing that you’ll get it shipped for FREE. Noni B
OUR SHIPPING POLICY SYDNEY METRO AREAS
MELBOURNE METRO AREAS
OTHER METRO AREAS
AUSTRALIAN REGIONAL AREAS
DO YOU DELIVER ON WEEKENDS OR PUBLIC HOLIDAYS?
DO YOU DELIVER TO P.O. BOXES?
WHEN WILL MY ORDER BE DISPATCHED?
DO I HAVE TO HAVE MY ORDER SHIPPED TO MY BILLING ADDRESS?
MY ORDER HASN’T ARRIVED!
DO I NEED TO SIGN FOR MY PARCEL?
MY ORDER HAS ARRIVED BUT IT’S NOT QUITE RIGHT/SOMETHING IS DAMAGED. WHAT DO I DO?
We’re happy to help! Please read our Returns & Exchanges policy if you need to exchange or return and receive a refund for your items.
DO YOU DELIVER INTERNATIONALLY?
Unfortunately we are only able to deliver to Australia and New Zealand.
I ENTERED THE WRONG SHIPPING ADDRESS ON MY ORDER! WHAT DO I DO?
Please contact our Customer Service Team on 1800 151 110 as soon as possible and we’ll be happy to help you.
Ezibuy products are subject to the same great Shipping and Delivery services as our other Noni B Online items, there are just a few details to note:
- Ezibuy products will be shipped separately from New Zealand. If you have purchased a mix of Ezibuy and Noni B items, you will receive separate parcels, at no extra cost.
- Ezibuy orders over AUD$400 may incur customs charges and duties charged by the AU Customs Service once the parcel reaches its destination port. These charges must be paid by the recipient directly to the AU Customers Service or its authorized service provider.
- Your parcel will generally be delivered in 10 - 21 business days after dispatch (excluding weekends and public holidays).
- Delivery may take longer in remote or rural areas, during promotion and sale periods, or from natural events. You will receive an email once we have dispatched your order, it will contain the tracking number so you can track your parcel straight to your door.
Orders with multiple items may be split into multiple orders and delivered separately under different tracking numbers. If this occurs, you will receive an email notification advising you of a partial order delivery. No additional shipping charges will be applied to partial orders.